Fix Your Frustrating Smart HomeWhy your high-tech gadgets can be so annoying.

From the show

UX for Physical Spaces

Apply the Kano model to build a better smart home. This framework helps you prioritize features, ensuring essentials like a reliable smart lock work perfectly before you add exciting but less critical 'wow' features. By focusing on the basics first, you can eliminate common frustrations. This approach builds a solid foundation for a truly delightful and seamless connected-home experience, rather than a collection of cool but unreliable gadgets.